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"ORSDA: Trusted Pet Care Solutions for over 30 Years
Hello, I'm Bella, the brand ambassador of ORSDA. I have been using their water fountains, automatic feeders, multi-functional toys, and other products since my childhood. Look at how strong and healthy I am now! ORSDA has dedicated over 30 years to researching and developing the best pet care products, which are now exported to the US, Canada, Japan, and other countries. I have personally experienced the excellent quality and exceptional customer service that ORSDA provides.
The ORSDA brand is truly worth your trust. Let me share with you some of our top-selling products that have been loved by pet owners worldwide.
ORSDA D30 Filters Replacement: Ensure your pet's water stays fresh and clean with our high-quality replacement filters, made from activated carbon, resin, and cotton.
ORSDA 2-in-1 Cat Toy: Engage your feline friend with this versatile toy, featuring a dangling feather and a built-in laser pointer for endless playtime fun.
ORSDA Automatic Pet Feeder: Provide your furry companion with a consistent feeding schedule, even when you're away, with our reliable and user-friendly automatic pet feeder.
ORSDA Cat Toy Accessories: Enhance your pet's playtime experience with our wide range of accessories, designed to stimulate their natural hunting and exploration instincts.
But don't just take my word for it – hear what our customers have to say. With an average rating of 4.7 out of 5 stars from over 2,000 reviews, it's clear that ORSDA products are highly valued by pet owners.
Now, let's address some common questions and concerns you may have about our products:
Cleaning the Pump: To extend the lifespan of your ORSDA water fountain, we recommend disassembling and cleaning the pump every 1-2 weeks. Be sure to remove any accumulated dust, hair, or slime from the magnet impeller inside.
Filter Replacement: If you notice the filters becoming clogged, simply replace them with our high-quality ORSDA replacement filters. We're happy to provide a fast replacement if you encounter any issues.
Preventing Mold: To keep your ORSDA pet fountain free from mold, use a safe dishwashing detergent and hot water for regular cleaning. If the problem persists, please contact us for a replacement.
At ORSDA, we are committed to providing the best possible pet care solutions and customer service. Our products are designed with your furry friend's well-being in mind, and we're here to support you every step of the way. Explore our full range of ORSDA products and find the perfect fit for you and your beloved pet."
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
item_weight | 2.05 pounds | ||||
manufacturer | ORSDA | ||||
country_of_origin | China | ||||
item_model_number | D32 | ||||
customer_reviews |
| ||||
date_first_available | July 19, 2020 | ||||
item_package_dimensions_l_x_w_x_h | 11.3 x 9.21 x 4.72 inches | ||||
item_dimensions_lx_wx_h | 9.8 x 8.5 x 2.8 inches | ||||
brand_name | ORSDA | ||||
target_audience_keyword | house-cats, dogs, Cats and Dogs | ||||
directions | user manual | ||||
warranty_description | ORSDA provide excellent service for your long-term safe & comfortable usage. Any questions please feel free to contact ORSDA on Amazon. A satisfied solution will be given within 16 hours. | ||||
model_name | D32 | ||||
color | Stainless Steel | ||||
size | 67oz Fountain, Filter x 6,Brush x 3 | ||||
material | Stainless Steel | ||||
age_range_description | Kitten | ||||
care_instructions | Hand Washable | ||||
included_components | No | ||||
specific_uses_for_product | Indoor | ||||
product_dimensions | 9.8 x 8.5 x 2.8 inches; 2.05 Pounds | ||||
best_sellers_rank | #7,206 in Pet Supplies (See Top 100 in Pet Supplies) #123 in Cat Fountains |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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